1. Acceptance of Terms
By accessing or using APEX SMM services, you agree to be bound by these Terms of Service and all applicable laws.
- You must be at least 18 years old to use our services
- You agree to provide accurate and complete information
- You are responsible for maintaining account security
- We reserve the right to modify terms at any time
2. Services Description
APEX SMM provides social media marketing services including followers, likes, views, and API access for resellers.
- Services are provided "as is" without warranties
- Delivery times are estimates, not guarantees
- We do not guarantee specific results or engagement
- Service availability may vary by region
3. Payment Terms
All payments are processed securely through our payment partners.
- All prices are in USD and exclusive of taxes
- Payments are non-refundable except as stated in refund policy
- We accept Easypaisa, JazzCash, Paytm, Binance, and credit cards
- Funds added to wallet do not expire
4. Refund Policy 14-Day Guarantee
- Failed orders automatically refunded to wallet
- Partial refunds for partially completed orders
- 14-day refund window for wallet balance
- No questions asked for first-time users
98%
Satisfaction Rate
Less than 2% refunds
5. API Usage Terms
For resellers using our API, additional terms apply:
- Rate limits: 100 requests per minute
- API keys are confidential and non-transferable
- We monitor API usage for abuse
- Enterprise plans have custom limits
6. Privacy Policy
We respect your privacy and protect your personal information:
- We never sell your data to third parties
- All transactions are encrypted with 256-bit SSL
- You can request data deletion at any time
- We use cookies for essential functionality
7. Limitation of Liability
To the maximum extent permitted by law, APEX SMM shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Service interruptions or downtime
- Actions of social media platforms
8. Account Termination
We reserve the right to suspend or terminate accounts that violate our terms:
- Fraudulent activities or chargebacks
- Abuse of API or services
- Violation of intellectual property rights
- Inactive accounts may be archived after 2 years
Frequently Asked Questions
Can I cancel an order after placing it?
Orders can be cancelled within 5 minutes if not yet processed. After processing, standard refund policy applies.
How long do refunds take?
Wallet refunds are instant. Payment method refunds take 3-7 business days.
Do you offer custom terms for large resellers?
Yes, enterprise clients can negotiate custom terms. Contact our sales team for details.
What if a social media platform bans my account?
We are not responsible for platform actions. However, we provide guidance on safe usage.
Have Questions About Our Terms?
Our legal team is available to answer your questions.
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