Terms of Service | APEX SMM - Official SMM Reseller Platform

1. Acceptance of Terms

By accessing or using APEX SMM services, you agree to be bound by these Terms of Service and all applicable laws.

You must be at least 18 years old to use our services
You agree to provide accurate and complete information
You are responsible for maintaining account security
We reserve the right to modify terms at any time

2. Services Description

APEX SMM provides social media marketing services including followers, likes, views, and API access for resellers.

Services are provided "as is" without warranties
Delivery times are estimates, not guarantees
We do not guarantee specific results or engagement
Service availability may vary by region

3. Payment Terms

All payments are processed securely through our payment partners.

All prices are in USD and exclusive of taxes
Payments are non-refundable except as stated in refund policy
We accept Easypaisa, JazzCash, Paytm, Binance, and credit cards
Funds added to wallet do not expire

4. Refund Policy 14-Day Guarantee

Failed orders automatically refunded to wallet
Partial refunds for partially completed orders
14-day refund window for wallet balance
No questions asked for first-time users

98%

Satisfaction Rate

Less than 2% refunds

5. API Usage Terms

For resellers using our API, additional terms apply:

Rate limits: 100 requests per minute
API keys are confidential and non-transferable
We monitor API usage for abuse
Enterprise plans have custom limits

6. Privacy Policy

We respect your privacy and protect your personal information:

We never sell your data to third parties
All transactions are encrypted with 256-bit SSL
You can request data deletion at any time
We use cookies for essential functionality

7. Limitation of Liability

To the maximum extent permitted by law, APEX SMM shall not be liable for:

Indirect or consequential damages
Loss of profits or business opportunities
Service interruptions or downtime
Actions of social media platforms

8. Account Termination

We reserve the right to suspend or terminate accounts that violate our terms:

Fraudulent activities or chargebacks
Abuse of API or services
Violation of intellectual property rights
Inactive accounts may be archived after 2 years

Frequently Asked Questions

Can I cancel an order after placing it?

Orders can be cancelled within 5 minutes if not yet processed. After processing, standard refund policy applies.

How long do refunds take?

Wallet refunds are instant. Payment method refunds take 3-7 business days.

Do you offer custom terms for large resellers?

Yes, enterprise clients can negotiate custom terms. Contact our sales team for details.

What if a social media platform bans my account?

We are not responsible for platform actions. However, we provide guidance on safe usage.

Have Questions About Our Terms?

Our legal team is available to answer your questions.

Contact Support

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